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Last updated: 27/05/2018
Our Commitment to Privacy
Uvimark is committed to respecting your privacy and protecting your personal data.
We will be fully transparent regarding the data we collect and the use we make of it.
We will use the data you provide for the purposes described in our Privacy Policy, including providing the services you have requested and improving your experience with Uvimark.
Likewise, we will use the data to try to understand you better and thus be able to send you relevant offers.
If you notify us that you do not wish to receive commercial communications, we will stop sending them. Of course, we will continue to send you important information related to a product or service you have purchased from us.
We will adopt the necessary measures to protect and keep your information safe.
We will respect data protection rights and strive to give you control over your own information.
The Privacy Policy detailed below will help you better understand how we use your personal data. It explains in more detail the types of personal data we collect, how we do it, for what purposes we may use it, and with whom we may share it.
Throughout the Privacy Policy, you will find a series of specific examples of why and how we use your personal data. If you have any questions, please contact us by writing to legal@uvimark.com.
Who is the controller of your data processing?
Uvimark Merchandising S.L., CIF B44601748 C/ Puig i Cadafalch, 8B, 08243 Manresa Tel: +34 938336975 Email: legal@uvimark.com Data Protection Officer: Juan Miguel Arpa R. Tel: +34 938336975 Email: legal@uvimark.com
What do we mean by personal data?
Personal data is understood as data that identifies you or could be used for that purpose, such as your name, contact details, and your history of service use and purchases. It may also include information about how you use our website and our mobile application.
For what purpose do we process your personal data?
At Uvimark, we process the information provided by interested parties in order to provide the requested service and send advertising in the event that consent has been given.
When is this policy applicable?
This Policy is applicable to the personal data we collect, use, and process within the framework of your relationship with us as a customer, potential customer, or registered person on www.uvimark.com, including when you purchase something from us or use other services, when you browse our website, or when you contact our experts or call center.
How can you protect your personal data?
We take great care to protect the personal data you provide. Below are some measures you can take to keep your data safe. Do not share login details for access to www.uvimark.com. To ensure the security of your access to the private area of our website and mobile app, do not share the access keys to your personal area with anyone. When you finish using the website, online services, or mobile app, you should log out if someone else may have access to your computer or device. This is especially relevant if you use a public access computer. Act with caution and protect yourself against Internet fraud and "Phishing." There is an Internet fraud practice known as "Phishing," which consists of illegally obtaining personal data through deception. Unsolicited emails are sent to people included in lists obtained illegally by third parties, asking recipients to enter or confirm bank details or passwords on a cloned or fake website.
How do we obtain your personal data?
We collect your personal data on different occasions: – At the moment you register on our application or website www.uvimark.com. – Every time you contact us directly, for example through the web, our app, or through telephone lines, to request information or use our services. – When you purchase a product or service. – When you participate in our marketing campaigns, such as filling out a response card or participating in a promotion. Uvimark products and services, as well as its promotional campaigns, are mostly aimed at adults. In this sense, we will only collect and process your personal data if you are at least 18 years old. Uvimark reserves the right to verify the age of persons providing personal data. Any data of a minor under 18 will be deleted.
What information do we obtain and how do we do it?
You are not required by law or contract to provide personal information through our website. It will only be required when strictly necessary to supply a service requested by you.
What information do you provide us?
Information may be requested when you request our products/services, use our website, call us, or apply for jobs. This information would include: Identification (full name, job title), postal address, email, phone number, marketing preferences, shipping information (including recipient), tax information (for international shipments), and payment information (protected and processed by our payment provider). Regarding job applications, your CV and professional background.
How do we use your personal data?
Legal Bases: We guarantee that the use of your personal data is covered by the GDPR (General Data Protection Regulation). Data is used for: 1. Performance of the contract with you. 2. Compliance with legal obligations. 3. Achievement of our legitimate interests (unless your interests override ours).
How long will we keep your data?
We will keep your personal data for as long as necessary for the purpose for which it is being processed, unless you request its deletion. We will actively review the data we hold and either delete it securely or anonymize it for administrative or statistical purposes when there is no longer a legal or commercial need to keep it.
How do we share your personal data?
We share data with our staff and third parties such as: 1. Hosting providers. 2. Carriers/logistics companies. 3. Contact management systems (email/SMS). 4. Review providers. In exceptional circumstances, data may be disclosed to authorities for legal investigations or fraud prevention.
How do we protect your data?
We use various security measures including access limits to authorized personnel only, encryption of sensitive data (like credit cards), and firewalls. Information is processed within the EU whenever possible, or under the Privacy Shield/Standard Contractual Clauses frameworks for international transfers.
What are your rights?
You have the right to be informed, to access your data, to rectify incorrect information, to be "forgotten" (deletion), to data portability, and to object to direct marketing or processing based on legitimate interests. To exercise these rights, please email legal@uvimark.com.
Exercise of rights by the USER
In compliance with Regulation 2016/679 (EU) and Organic Law 3/2018, the USER may exercise their rights by writing to Uvimark Merchandising S.L., C/ Puig i Cadafalch, 8B, 08243 Manresa (providing a copy of their ID), or via email: legal@uvimark.com. You also have the right to file a claim with the Spanish Data Protection Agency: www.agpd.es.
Acceptance and Consent
By using this website, you confirm that you have read and agree to these conditions on the protection of personal data, accepting and consenting to the processing of the same by us in the manner and for the purposes indicated.
Contact Us
If you have any questions or concerns about the above or our approach to privacy, our Privacy Office, including our Data Protection Officer, will be happy to assist you: legal@uvimark.com. You can also contact the Data Protection Agency, although we encourage you to allow us to assist you first.