This website is owned and operated by Uvimark Merchandising S.L. (hereinafter Uvimark). Uvimark is the trade name belonging to Uvimark Merchandising S.L.

Basic Data: Uvimark Merchandising S.L., Manresa 08243, Spain, CIF ES-B44601748, a Spanish company fully incorporated and VAT registered.

Users visiting www.uvimark.com are subject to these Terms and Conditions. By visiting the website or using the services or applications on the website, the user accepts these Terms and Conditions.

Liability in Transactions and Payment Methods

While www.uvimark.com is responsible for transactions on the website, they can be carried out in 3 ways:

By bank transfer: the account number will be provided at the time of order confirmation. All commissions corresponding to cancellations or returns will be borne by the customer. Once the payment is confirmed, we will proceed with the preparation and shipping of the order.

Via PayPal: you can use your own PayPal account or enter your credit card details to make the payment. Once you confirm your order, you will receive a confirmation email. As soon as we receive payment confirmation from PayPal, we will ship your order. When using your credit or debit card to pay with PayPal for the first time, you may see that PayPal has withheld 1 Euro from your card. This is not a fee or charge but an internal PayPal procedure to confirm that your card number is valid. After a couple of days, the Euro will reappear in your account.

Via credit or debit card: Any payment or financial transaction made through www.uvimark.com that requires the user to provide their credit or debit card details will be carried out through a payment gateway system. In such cases, the banking entity will access and process said data for the sole purpose of paying the amounts owed. www.uvimark.com will have no access to said data.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen calendar days without the need for justification.

The withdrawal period will expire fourteen calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify us (insert company name, full address, phone number, and email address) of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email). You may use the withdrawal form template below, although its use is not mandatory (link to withdrawal form).

To meet the withdrawal deadline, it is sufficient for the communication regarding your exercise of this right to be sent before the corresponding period expires.

Consequences of Withdrawal

In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any costs as a result of the refund.

We may withhold the refund until we have received the goods, or until you have provided proof of their return, depending on which condition is met first.

You must return or deliver the goods directly to us at (insert company name and address, if applicable, of the person authorized by you to receive the goods), without undue delay and, in any case, no later than within 14 calendar days from the date you communicate your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said period has ended.

You must bear the direct cost of returning the goods.

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the goods.

In the case of a contract for the provision of services, insert the following: "If you have requested that the provision of services begin during the withdrawal period, you will pay us an amount proportional to the part of the service already provided at the time you communicated your withdrawal to us, in relation to the total object of the contract."

According to applicable regulations, if you are contracting as a consumer, you may withdraw from the purchase at any time within the period of 14 calendar days from the delivery date of your order.

In this case, the price paid for such products will be refunded. You will have to bear the direct costs of returning the product.

You may certify the exercise of the right of withdrawal in any form admitted by law, and said right shall be considered validly exercised by sending the withdrawal document that we provide or by returning the products.

This provision does not affect other rights recognized to the consumer by current legislation.

Common Provisions

You will not have the right to withdraw from a purchase whose object is the supply of any of the following products:

Personalized items.

If an item is not returned in its original packaging, or in the same condition in which it was delivered, it may suffer depreciation.

You must also include all instructions and documents for the products.

You must be careful with the products while they are in your possession.

The refund will be made using the same payment method used to pay for the purchase.

Rights recognized by current legislation are reserved.

www.uvimark.com will not be held responsible for possible damage that may result from misuse or poor handling. Returns will not be accepted in the event of external factors beyond the normal use of the product, fire, or incorrect or abusive handling by the customer or third parties.

The customer must declare they are of legal age and have sufficient legal capacity to be bound by these purchase conditions or must expressly and without exception accept that access to the purchase and use of the website are under their responsibility.

The customer may, although it is not mandatory, use the following withdrawal form template:

(You should only complete and send this form if you wish to withdraw from the contract)

– For the attention of Uvimark Merchandising S.L. located at C/ Puig i Cadafalch, 8B, 08243 Manresa. Email address: devoluciones@uvimark.com

– I/We (*) hereby notify you that I/we (*) withdraw from my/our (*) contract of sale for the following good/provision of the following service (*)

– Ordered on/received on (*)

– Name of the consumer and user or consumers and users

– Address of the consumer and user or consumers and users

– Signature of the consumer and user or consumers and users (only if this form is submitted on paper)

– Date:

(*) Delete as appropriate.

Warranty

The seller will be liable to the consumer for any lack of conformity that manifests within a period of three years from delivery, which shall be understood as made on the day appearing on the invoice or purchase ticket, or on the delivery note if it is later.

Unless proven otherwise, it will be presumed that any lack of conformity that manifests in the two years following the delivery of the good already existed when it was delivered.

The consumer may demand that the professional remedy the lack of conformity, reduce the price, or terminate the contract. These actions will be free of charge for the consumer, including the expenses necessary for the goods to be brought into conformity, especially shipping, transport, labor, or material costs.

Delivery Policy

You must pay the corresponding amount. Said amount will be indicated to you at all times during the ordering process, provided it is within Spanish territory. For orders outside Spanish territory, you may select the transport company and the amount to be paid by yourself at the time of purchase.

Standard delivery times are between 3 and 5 calendar days for orders within the peninsula.

If there are any customs or duty costs, said expenses will be borne by the buyer.

Right to Receive an Invoice in Paper Format

The user or final consumer has the right to receive the invoice in paper format free of charge.